Privacy Policy | | 28th March - 1st April 2024


This policy sets out the basis on which personal information about you may be collected and used, when you use (whether to just browse or to subscribe) to the following websites:, and on your mobile with us on Chester Food and Drink Festival’s/ CamperFest’s official Facebook, Instagram, Twitter and Youtube accounts (“Social Media”). By using the Sites, registering to Chester Food and Drink Festival or interacting with us on Social Media you are accepting and consenting to the terms of this policy.

Chester Food, Drink & Lifestyle Festival (Company number; 05364122) is the trading name of Chester Food & Drink Festival Limited, which is a registered company in England and Wales. Chester Food, Drink & Lifestyle Festival are the owners and operators of the Sites and the relevant accounts on the Social Media. Chester Food, Drink & Lifestyle Festival’s registered office is; Soughton House
2 Nicholas Street Mews

We are committed to maintaining your privacy. We reserve the right to amend these Terms from time to time. The Terms were most recently updated on 1st May 2018.

Information we collect about you
During your use of the Sites (including browsing), your registration, ticket purchase, your interaction on the Social Media we may collect and process the following information about you:

Information you give us.

Information we collect about you. When you use the Sites and the Social Media we may automatically collect the following information:

Users may visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities. In accordance with Article 6 of the GDPR we process your personal data, in order to provide you the services of Chester Food and Drink Festival, by entering our site and knowingly submitting your personal data you are therefore providing consent.

Web browser cookies
Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Use made of the information
We use information held about you in the following ways:

Information you give to us. We will use this information:

Information we collect about you. We will use this information:

Storing your personal details
Chester Food, Drink & Lifestyle Festival have taken all necessary precautions to protect your data, through methods of data encryption and implementing where appropriate additional security measures. Our systems ensure the ‘confidentiality, integrity and availability’ of your personal data.

Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Social media
By interacting with us on the Social Media (including without limitation joining our official group/page or following us on the Social Media, “liking”, “retweeting”, writing a comment in relation to a page on the Social Media) (“Interacting” or “Interaction” (as applicable)) you are consenting to our interaction with you on the Social Media and the processing of your information accessed on the Social Media. The information about you that may be collected when you Interact with us on the Social Media may include without limitation your name, your user profile, your age, your preferences, choices and viewpoints with regards to the topic or subject matter of the relevant Social Media page, your photos and other images and your videos.

Your Interaction with us on the Social Media may also involve you submitting a photo or video of you (“Your Image”). By Interacting with us on the Social Media you consent to us using Your Image for the purposes described when Your Image was requested or as described on the relevant Social Media page.

Please let us know if at any time you wish us to stop interacting with you on the Social Media or using any of your information on the Social Media by contacting us at the details set out below.

By Interacting with us (whether on the Sites, Social Media or otherwise) you consent and grant to Chester Food & Drink Festival Limited a perpetual, worldwide, royalty-free license to use Your Image and Contributions for the purposes of promoting, advertising and endorsing Chester Food & Drink Festival’s goods and services, including without limitation for the purposes of your participation in any promotional activity for the same, and in any media including without limitation television, Social Media, on our Sites, in print and outdoor advertising materials. We may want to use Your Image and Contributions for additional purposes which will be detailed when we collect Your Image and/or in any promotional terms and conditions which will be featured on our Promotions Terms page.

Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to this privacy policy
Chester Food & Drink Festival Limited has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your Rights
You have the right to access information held about you. Your right of access can be exercised in accordance with the DPA. Any access request can take up to 10 days to be acknowledge.
You also have the right to ask us not to process your personal data for marketing purposes.
To exercise your rights above please contact us at; [email protected] or Churchill House, Queens Park Campus, Queens Park Rd, Chester, CH4 7AD. Finally, you can manage your contact preferences at any time using; the Unsubscribe link.
If you think the information we hold about you is incorrect, please contact us on the above address.

Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Chester Food & Drink Festival Limited
Soughton House
2 Nicholas Street Mews
01244 956 414
[email protected]

This document was last updated on 1st May 2018

CamperFest is a trading name of Chester Food & Drink Festival Limited.
Chester Food & Drink Festival Limited is a limited company registered in England and Wales.
Registered number: 05364122.
Registered office: Soughton House 2 Nicholas Street Mews Chester CH1 2NS.
Privacy Policy

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